Returns & Repairs
You will have had opportunities to review the product before confirming your purchase, but if you are unhappy with it you can return it to me unworn, undamaged and in a saleable condition within 14 days of purchase. Return postage is not refundable and returns must be sent to me by insured postage. Please ensure you retain your receipt until the matter is concluded.
Personalised items including, names, dates and personal imagery cannot be refunded at all as they are unsaleable elsewhere.
As I want you to continue to enjoy your jewellery I will endeavour to make any reasonable repairs up to one year after purchase. Please contact me by email at Metalclayni@gmail.com to discuss any issues of this nature. Please note I do not repair items not made by myself.